Fit & Fun

Cancellation Policy

To cancel a booked class, please use the cancel feature on the website (Log-In to your Account and click "My Bookings" on the dropdown menu, then click "Manage" beside the class date you want to cancel and click "Cancel" and confirm "Yes") OR email/call Jess ASAP at jess.makeamove@gmail.com or 905-447-7557. You are able to cancel a booked class up to 12 hours before the start time of a class, and will be refunded or returned a class credit if using a class pass. If it is less than 12 hours before the class, you will not be able to cancel and will not be refunded for the class or will not be given a returned class credit if using a class pass. *You will still receive an online recording of class "Unlimited Pass" holders follow the same cancellation policy, however will only be charged a $5 late cancellation fee if cancelling a class less than 12 hours before the class. *An online payment method (ie. debit/credit card) must be on your account file in case of a late cancellation. Please provide this on your account, even if you choose to pay for class in-person by cash* There are no refunds on missed classes or unused classes on a class pass. Unused or missed classes do not carry-over to new programs, unless granted by Make A Move. Any classes may be cancelled at the discretion of Make A Move at any time, in which you would be refunded/credited for. No refunds will be granted towards an Unlimited Pass.

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